Shipping Policy

At ClaraScrubs, we know that fast shipping and reliable tracking are essential for a great online shopping experience. Our goal is to deliver your order quickly, safely, and with complete transparency at every step.

1. Order Processing

Once your order is placed, it is immediately reviewed and processed by our team.

Standard Processing Time:

• In-stock items typically ship within 2–3 business days.

Weekend & Holiday Orders:

• Orders placed on weekends or holidays are processed on the next business day.

Order Changes (Before Shipment):

If you need to modify your shipping address or change an item before the order ships, we can update it for you.

Please note: This may extend processing time by approximately 3 business days.

Out-of-Stock Items:

If an item becomes unavailable, we will notify you by email with the next steps.

Please check your inbox regularly (including spam/promo folders).

2. Shipping Time

The total delivery time = Processing Time + Shipping Time

Estimated Shipping Time:

• International orders typically arrive within 7–12 business days.
• Delivery time may vary by country depending on local postal service efficiency.

SHIPPING TO: US/CA/AU/GB/IE/MX/PL/IT/GR/ES/FI/NL/BG/BE/FR/SE/NO/DK/LU/RO/CH/AL

Shipping Method	Order Amount	Shipping Cost	Shipping Time
Standard Shipping	US$0-US$88.99	US$8.99	7-12 Business Days
	US$89 and up	Free

If your package hasn’t arrived after 30 days, please contact us and we will assist immediately.

3. Order Tracking

Every order comes with a tracking number.

• Once your package ships, you will receive an email containing your tracking information.
• Enter your tracking number on our Track Order page to monitor delivery progress.

Important:

Shipment emails may land in spam or promotions folders—please check all folders if you don't see an update.

4. Shipping Information Requirements

To ensure smooth delivery, please provide:

✔ A complete and accurate shipping address

Include apartment, unit, or suite numbers when applicable.

✔ A valid email address

Required for order confirmations and shipping notifications.

✔ A reachable phone number

Couriers may need to contact you for delivery coordination.

ClaraScrubs is not responsible for delivery failures caused by:

• Incorrect or incomplete addresses
• Invalid ZIP/postal codes
• Missing phone numbers
• Customer refusal to receive the package

Additional costs due to such issues will not be covered by ClaraScrubs.

5. Customs, Duties & Taxes (U.S. Orders)

Your order may be subject to import duties or customs fees based on your country’s regulations.
These charges are not included at checkout and must be paid by the recipient.

ClaraScrubs cannot predict or control these fees.

6. Shipping Delays

While we strive for timely delivery, delays may occur due to factors beyond our control, such as:

• Weather conditions
• Customs inspections
• Seasonal / holiday slowdowns
• Natural disasters
• Local courier delays

All deliveries are subject to the carrier’s terms and service conditions.

7. Need Help?

Your satisfaction is our priority.
If you have questions about your shipment or tracking, our support team is here to help:

📩 Email: support@clarascrubs.com

We’re happy to assist you and ensure you receive your order smoothly.